DPO NEWSLETTER: AN UPDATE FROM THE IT-DATA TEAM

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1) CNIL SANCTION: COMPANY SAF LOGISTICS FINED 200,000 EUROS

On 18 September 2023, the Commission Nationale de l’Informatique et des Libertés (CNIL) fined the Chinese air freight company SAF LOGISITIC €200,000 and published the penalty on its website.

The severity of this penalty is justified by the seriousness of the breaches committed by the company:

 

  • Failure to comply with the principle of minimisation (article 5-1 c of the GDPR): the data controller must only collect data that is necessary for the purpose of the processing. In this case, the company was collecting personal data on members of its employees’ families (identity, contact details, job title, employer and marital status), which had no apparent use.

 

  • Unlawful collection of sensitive data (article 9 of the GDPR) and data relating to offences, convictions and security measures (article 10): in this case, employees were asked to provide so-called sensitive data, i.e. blood group, ethnicity and political affiliation. As a matter of principle, the collection of sensitive data is prohibited. By way of exception, it is permitted if it appears legitimate with regard to the purpose of the processing and if the data controller has an appropriate legal basis, which was not the case here. Furthermore, SAF LOGISITIC collected and kept extracts from the criminal records of employees working in air freight, who had already been cleared by the competent authorities following an administrative enquiry. Therefore, such a collection did not appear necessary.

 

  • Failure to cooperate with the supervisory authority (Article 31 of the GDPR): The CNIL also considered that the company had deliberately attempted to obstruct the control procedure. Indeed, SAF LOGISITIC had only partially translated the form, which was written in Chinese. The fields relating to ethnicity or political affiliation were missing. It should be noted that a lack of cooperation is an aggravating factor in determining the amount of the penalty imposed by the supervisory authority.

 

2) THE CONTROLLER AND THE PROCESSOR ARE LIABLE IN THE EVENT OF FAILURE TO CONCLUDE A DATA PROTECTION AGREEMENT

 

On 29 September 2023, the Belgian Data Protection Authority (DPA) issued a decision shedding some interesting light on (i) the data controller’s and processor’s obligations and the late correction of the GDPR breaches. In this regard, the ADP stated that:

 

  • Both the controller and the processor have breached the provisions of Article 28 of the GDPR by failing to enter into a data protection agreement (DPA) at the outset of data processing. The obligation to enter into a contract or to be bound by a binding legal act falls on both the controller and the processor and not on the controller alone.
  • The retroactive clause provided for in the DPA does not compensate for the absence of a contract at the time of the event: only the date of signature of the DPA should be taken into account to determine the compliance of the processing concerned. The ADP pointed out that allowing such retroactivity would allow companies to avoid the application of the obligation outlined in Article 28.3 of the GDPR over time. However, the GDPR itself provided for a period of 2 years between its entry into force and its entry into application for gradual compliance by all the entities concerned with a view to guaranteeing the protection of data subjects’rights.

 

3) A NEW COMPLAINT HAS BEEN LODGED AGAINST THE OPENAI START-UP BEHIND THE CHATGPT GENERATIVE ARTIFICIAL INTELLIGENCE SYSTEM

The Polish Data Protection Office has opened an investigation following the filing of a complaint by Polish researcher Lukasz Olejnik against the start-up Open AI in September 2023. The complaint highlights the chatbot’s many failings to comply with the General Data Protection Regulation (GDPR).

 

Breaches of the GDPR raised by the complaint

 

The complaint identifies numerous breaches of the GDPR, including a violation of the following articles:

 

  • Article 5 on the obligation to ensure data accuracy and fair processing (there is an obligation to limit the purposes);
  • Article 6 on the legal basis for processing;
  • Articles 12 and 14 on information for data subjects;
  • Article 15 on the data subject’s right of access to information on the processing of his or her data;
  • Article 16 on the right of data subjects to rectify inaccurate personal data.

 

The legitimate interests pursued by OpenAI hardly seem to outweigh the invasion of users’ privacy.

 

Repeated complaints against OpenAI

This is not the first time that ChatGPT has been the target of such accusations since it went online. Eight complaints have been lodged worldwide this year for breaches of personal data protection. These include:

 

  • The absence of consent from individuals to the processing of their data
  • Inaccurate data processing
  • No filter to check the age of individuals
  • Failure to respect the right to object.

 

The “scraping” technique used by this artificial intelligence (a technique that automatically extracts a large amount of information from one or more websites) was highlighted by the CNIL back in 2020 in a series of recommendations aimed at regulating this practice in the context of commercial canvassing. These inspections led the CNIL to identify a number of breaches of data protection legislation, including :

 

  • Failure to inform those targeted by canvassing ;
  • The absence of consent from individuals prior to canvassing;
  • Failure to respect their right to object.

 

Towards better regulation of artificial intelligence?

In April 2021, the European Commission put forward a proposal for a regulation specifying new measures to ensure that artificial intelligence systems used in the European Union are safe, transparent, ethical and under human control. The regulation classifies systems as high risk, limited risk and minimal risk, depending on their characteristics and purposes.

Pending the entry into force of this regulation, the CNIL is working to provide concrete responses to the issues raised by artificial intelligence. To this end, in May 2023 it deployed an action plan designed to become a regulatory framework, the aim of which is to enable the operational deployment of artificial intelligence systems that respect personal data.

 

Repeated complaints against OpenAI

This is not the first time that ChatGPT has been the target of such accusations since it went online. Eight complaints have been lodged worldwide this year for breaches of personal data protection. These include:

 

  • The absence of consent from individuals to the processing of their data
  • Inaccurate data processing
  • No filter to check the age of individuals
  • Failure to respect the right to object.

 

The “scraping” technique used by this artificial intelligence (a technique that automatically extracts a large amount of information from one or more websites) was highlighted by the CNIL back in 2020 in a series of recommendations aimed at regulating this practice in the context of commercial canvassing. These inspections led the CNIL to identify a number of breaches of data protection legislation, including :

 

  • Failure to inform those targeted by canvassing ;
  • The absence of consent from individuals prior to canvassing;
  • Failure to respect their right to object.

 

Towards better regulation of artificial intelligence?

In April 2021, the European Commission put forward a proposal for a regulation specifying new measures to ensure that artificial intelligence systems used in the European Union are safe, transparent, ethical and under human control. The regulation classifies systems as high risk, limited risk and minimal risk, depending on their characteristics and purposes.

Pending the entry into force of this regulation, the CNIL is working to provide concrete responses to the issues raised by artificial intelligence. To this end, in May 2023 it deployed an action plan designed to become a regulatory framework, the aim of which is to enable the operational deployment of artificial intelligence systems that respect personal data.

 

4) TRANSFER OF DATA TO THE UNITED STATES

On 10 July 2023, the European Commission adopted a new adequacy decision allowing transatlantic data transfers, known as the Data Privacy Framework (DPF).

Since 10 July, it has therefore been possible for companies subject to the GDPR to transfer personal data to US companies certified as “DPF” without recourse to the European Commission’s standard contractual clauses and additional measures.

It should be noted that the United Kingdom has also signed an agreement with the United States on the transfer of data, which will come into force on 12 October.

As a reminder, on 16 July 2020, the Court of Justice of the European Union (CJEU) invalidated the Privacy Shield, the previous adequacy decision allowing the transfer of personal data to the United States.

 

1)The content of the Data Privacy Framework

The decision of 10 July 2023 formalises a number of binding guarantees in an attempt to remedy the weaknesses of the Privacy Shield, which was invalidated two years earlier.

 

a)The new obligations

In order to benefit from this new framework and receive personal data from European residents, American companies will have to :

 

  • Declare that you adhere to the DPO’s personal data protection principles (data minimisation, retention periods, security, etc.).
  • Indicate a certain amount of mandatory information: the name of the organisation concerned, a description of the purposes for which the transfer of personal data is necessary, the personal data covered by the certification and the verification method chosen.
  • Formalise a privacy policy in line with the CFO principles and specify the type of relevant independent recourse available to primary data holders, as well as the statutory body responsible for ensuring compliance with these principles.

 

On Monday 17 July, the US Department of Commerce launched the Data Privacy Framework website, offering companies a one-stop shop for signing up to the DPF and listing the companies that have signed up.

Participating US companies must conduct annual self-assessments to demonstrate their compliance with the DPF requirements. In the event of a breach of these principles, the US Department of Commerce may impose sanctions.

It should be noted that companies already affiliated to the Privacy Shield are automatically affiliated to the DPF provided that they update their privacy policy before 10 October 2023.

 

  1. b) The creation of a Data Protection Review Court

The DPF is innovative in that it establishes a Data Protection Review Court (DPRC) to provide EU residents with easier, impartial and independent access to remedies, and to ensure that breaches of the rules under the EU-US framework are dealt with effectively. The Court has investigative powers and can order binding corrective measures, such as the deletion of illegally imported data.

 

  1. c) A new appeal mechanism for EU nationals

The planned appeal mechanism will operate at two levels:

 

  • Initially, the complaint will be lodged with the competent national authority (for example, the CNIL in France). This authority will be the complainant’s point of contact and will provide all information relating to the procedure. The complaint is forwarded to the United States via the European Data Protection Committee (EDPS), where it is examined by the Data Protection Officer, who decides whether or not there has been a breach.
  • The complainant may appeal against the decision of the Civil Liberties Protection Officer to the DPRC. In each case, the DPRC will select a special advocate with the necessary experience to assist the complainant.

 

Other remedies such as arbitration are also available.

 

2) Future developments: new legal battles?

This new legal framework will be subject to periodic reviews, the first of which is scheduled for the year following the entry into force of the adequacy decision. These reviews will be carried out by the European Commission, the relevant American authorities (U.S. Department of Commerce, Federal Trade Commission and U.S. Department of Transportation) and by various representatives of the European data protection authorities.

Despite the introduction of these new safeguards, the legal response has already taken place.

On 6 September 2023, French MP Philippe Latombe (MoDem) lodged two complaints with the CJEU seeking the annulment of the DPF.

Max Schrems, president of the Austrian privacy protection association Noyb, which brought the actions against the previous agreements (Safe Harbor and Privacy Shield), is likely to follow suit.

 

5) ISSUES SURROUNDING THE MATERIAL SCOPE OF THE GDPR

A divisive position by an Advocate General concerning the material scope of the GDPR could, if followed by the CJEU, clearly limit the application of the GDPR to many sectors of activity (Case C-115/22).

In this case, the full name of an Austrian sportswoman, who had tested positive for doping, was published on the publicly accessible website of the independent Austrian Anti-Doping Agency (NADA).

The sportswoman has asked the Austrian Independent Arbitration Commission (USK) to review this decision. In particular, this authority questioned the compatibility with the GDPR of publishing the personal data of a doping professional athlete on the Internet. A reference for a preliminary ruling was therefore made to the CJEU.

The Advocate General considers that the GDPR is not applicable in this case insofar as the anti-doping rules essentially regulate the social and educational functions of sport rather than its economic aspects. However, there are currently no rules of EU law relating to Member States’ anti-doping policies. In the absence of a link between anti-doping policies and EU law, the GDPR cannot regulate such processing activities.

 

This analysis is based on Article 2.2.a) of the GDPR, which states:

 

“This Regulation shall not apply to the processing of personal data carried out :

a)in the context of an activity that does not fall within the scope of Union law;”.

The scope of the Union’s intervention is variable and imprecise, leading to uncertainty as to its application to certain sectors.

In the alternative, and assuming that the GDPR applies, the Advocate General believes that the Austrian legislature’s decision to require the public disclosure of personal data of professional athletes who violate anti-doping rules is not subject to a proportionality test under the terms of the regulation.

However, the Advocate General’s conclusions are not binding on the CJEU. The European Court’s decision is therefore eagerly awaited, as it will clarify the application of the GDPR.

 


1Last March, the Italian CNIL went so far as to temporarily suspend ChatGPT on its territory because of a suspected breach of European Union data protection rules.

OpenAI failed to implement an age verification system for users. Following on from this event, on 28 July a US class action denounced the accessibility of services to minors under the age of 13, as well as the use of “scraping” methods on platforms such as Instagram, Snapchat and even Microsoft Teams.

2Proposal for a Regulation laying down harmonised rules on artificial intelligence

The “cyber-score” law comes into force: what are the new obligations for platform operators?

In the Senate report of 16 February 2022 on the introduction of cybersecurity certification for digital platforms aimed at Senator Anne-Catherine Loisier pointed out that, despite a growing increase in cyber attacks[1] , companies were not changing their behaviour in the face of the threat[2] .

 

In recognition of the fact that cybersecurity is an essential counterpart to the digital economy and, more broadly, to the digitalization of all areas of society, the legislator has imposed new obligations on platform operators.

Act no. 2022-309 of 3 March 2022 for the introduction of cybersecurity certification for digital platforms aimed at the general public (known as the “Cyber-score Act“) introduced into the consumer code[3] an obligation to inform consumers about the level of security of platform operators and the data they host.

This law introduces an obligation for digital operators to inform users of their services about the level of security of their data, which was not provided for in the General Data Protection Regulation (GDPR). The latter only provides for personal data security measures to be put in place but does not inform data subjects of their robustness[4] .

The new article L.111-7-3 of the French Consumer Code states that:

 

“Operators of online platforms (…) whose activity exceeds one or more thresholds defined by decree shall carry out a cybersecurity audit, the results of which shall be presented to the consumer (…), covering the security and location of the data they host, directly or via a third party, and their own security (…)”.

The audit referred to in the first paragraph is carried out by audit service providers qualified by the Agence nationale de la sécurité des systèmes d’information.

(…)

The result of the audit is presented to the consumer in a legible, clear and comprehensible manner and is accompanied by a complementary presentation or expression, by means of a colour information system.”

 

The cyber-score law came into force on 1er October 2023.

The implementing decree and the order specifying its application are awaiting publication.

 

1. Who is affected by this communication obligation?

 

The scope of application is particularly broad as it concerns (i) online platform operators as defined in Article L111-7 of the French Consumer Code and (ii) persons providing non-number-based interpersonal communications services whose activity exceeds a certain threshold set by decree. The draft decree provides for a threshold of 25 million unique visitors per month from French territory by 2024 [5]. The legislator’s aim is not to penalise very small businesses (VSEs), SMEs or innovative start-ups in terms of online services.

 

In concrete terms, digital platforms (marketplaces, comparison sites, search engines, social networks, etc.), messaging services and videoconferencing software intended for the general public are affected by the obligation to carry out cyber-security audits and to communicate the results to the public, provided they exceed the threshold of 25 million unique visitors per month from French territory by 2024.

 

 

2. How does a cyber sucurity audit work?

 

The operators concerned will have to use an information systems security audit service provider (PASSI) qualified by the French National Agency for Information Systems Security (ANSSI).

The audit will be carried out based on information that is open, freely accessible, and non-intrusive by the service provider, and will cover the security and location of the data. In this respect, a location within the European Union is a guarantee of data security, in terms of the application of the RGPD, but also in terms of digital sovereignty.

However, data location is not the only criterion to be considered. The draft decree provides for the following control points [6]  :

 

  • Organisation and governance (cyber insurance, security certification, etc.)
  • Data protection (security measures relating to data hosting, exposure of data to extraterritorial legislation, sharing of data with third parties)
  • Knowledge and control of the digital service (mapping of information processed by the digital service and sensitivity, mapping of service providers, existence of network partitioning mechanisms to protect the digital service from a rebound attack on shared environments).
  • Level of outsourcing (location of digital service hosting infrastructures in the EU, etc.)
  • Level of exposure on the Internet (regular security scans, implementation of a solution to protect against denial of service (DDoS), user identification/authentication management, etc.).
  • Security incident handling system
  • Digital service audits (Carrying out regular security audits before the digital service is implemented (audit/Bug bounty/etc.))
  • Raising awareness of cyber-risks and the fight against fraud (raising awareness of cyber-security risks, warning users of cyber-risks of scams and fraud and recommendations for precautions, etc.).
  • Secure development (OWASP rules, etc.)

 

It should be noted that the control points mentioned above must already be considered by businesses as part of their GDPR compliance.

 

We will have to wait for the publication of the decree before we have an exhaustive list of the cyber security audit checkpoints.

 

3. How does a cyber sucurity audit work?

 

Following the example of the “nutriscore”, the legislator stipulates that economic operators must publish a “cyberscore” on their website. The draft decree states that the marking must be displayed prominently on the home screen and that the cyberscore audit score and the date on which it was carried out must appear prominently in the online service’s legal notices.

 

Screenshot taken from the draft order setting the criteria for the application of Law 2022-309 of 3 March 2022 for the introduction of cybersecurity certification of digital platforms intended for the public.
Screenshot taken from the draft order setting the criteria for the application of Law 2022-309 of 3 March 2022 for the introduction of cybersecurity certification of digital platforms intended for the public.

 

The result of any cyber-audit must be clearly displayed and accessible on the operator’s website.

The aim is to enable consumers to be better informed about the protection of their online data.

 

4. How do i display my cyber-score?

 

In the event of failure to comply with this obligation, and in accordance with Article L131-4 of the French Consumer Code, the operator is liable to an administrative fine imposed by the DGCCRF of up to €75,000 for an individual and €375,000 for a legal entity.

In addition, a low cyber-score will inevitably damage the image of the operator concerned and reduce the confidence of users of its site.

 

***

 

In this context, it is essential for the companies concerned to put in place the appropriate technical and organisational security measures now.

The IT/Data department at Joffe & Associés can help you ensure that your platforms are compliant (GDPR compliance, securing relations with third parties, cyber-security awareness, etc.).


 

[1] According to the report, 54% of businesses said they had suffered at least one cyber-attack in 2021, and 30% of cyber-attacks led to the theft of personal, strategic or technical data.

[2] Senate report n°503 p6 https://www.senat.fr/rap/l21-503/l21-5031.pdf

[3] Article L.111-7-3 of the Consumer Code

[4] Article 32 of the RGPD

[5] https://www.entreprises.gouv.fr/files/files/secteurs-d-activite/numerique/ressources/consultations/projet-decret-cyberscore.pdf

[6]https://www.entreprises.gouv.fr/files/files/secteurs-d-activite/numerique/ressources/consultations/projet-arrete-cyberscore.pdf

Inverto announces the acquisition of Quadrille Ingénierie SAS

Read the official press release on the Inverto website.

 

Joffe & Associés (Thomas Saltiel and Antoine Lamy) advised Quadrille Ingénierie SAS, an independent French software and services provider, on the acquisition of 100% of its shares by Inverto, a provider of reception equipment and video streaming solutions.

 

Inverto is a leading global provider of broadcast reception equipment and video streaming solutions to major Direct-To-Home (DTH) operators worldwide. The company’s strong research and development (R&D) and software capabilities have positioned it as a leader in a number of cutting-edge technologies. Quadrille Ingénierie, on the other hand, is an independent French software and services provider, particularly well known in the field of over-the-air content delivery.

 

Both companies are pleased to announce that Inverto has acquired all the shares in Quadrille, and that they intend to merge their activities. Christophe Perini, CEO of Inverto, stressed that this acquisition enriches their portfolio of solutions in the field of content delivery, with a common vision of becoming the connectivity partner of choice for their customers through advanced technological leadership.

 

Xavier Battas, President of Quadrille, added that this strategic alliance is a crucial step in their strategy to create a customised digital platform for audiovisual solutions and services. Commenting on the acquisition, Christophe Perini, President of Inverto, said: “Quadrille’s technology complements and advances our portfolio of content delivery solutions. Our shared vision is to be the connectivity partner of choice for our customers through cutting-edge technology leadership. We will combine our complementary solutions, our strong R&D base and above all our customer-focused values to connect our customers in the future”.

 

Quadrille Ingénierie will, however, continue to operate from its head office in Paris.